Refund Policy

Effective Date: February 27, 2024

At INFINYTE, we stand behind the quality of our products and your satisfaction is our priority. If for any reason you are not fully satisfied with your purchase, we’re here to help.

1. Eligibility for Refunds

To be eligible for a refund:

  • You must request a refund within 30 days of the delivery date.

  • The item must be returned in its original packaging (opened bottles may be eligible for partial refunds at our discretion).

  • Proof of purchase (order number or receipt) must be provided.

  • Shipping charges are non-refundable.

Please note: We do not offer refunds on orders placed more than 30 days ago or for products purchased from unauthorized third-party sellers.

2. How to Request a Refund

To initiate a refund, please email us at contact@infinyte.co with the following details:

  • Full name

  • Order number

  • Product(s) you’re requesting a refund for

  • Reason for your request

Our customer support team will review your request and respond within 1–2 business days with next steps.

3. Refund Processing

  • If your request is approved, your refund will be processed to your original payment method.

  • Please allow 5–10 business days for the refund to appear, depending on your bank or credit card provider.

4. Exchanges & Replacements

If your product arrived damaged or defective, please contact us immediately. We’ll gladly replace it at no cost or offer a full refund.

5. Late or Missing Refunds

If you haven’t received your refund after 10 business days:

  1. Check with your bank or credit card company.

  2. Contact your payment provider for processing delays.

  3. If the issue persists, email us at contact@infinyte.co and we’ll assist further.

6. Policy Updates

INFINYTE reserves the right to update this Refund Policy at any time. Any changes will be reflected on this page with the updated effective date.

For questions about this policy or your order, contact us anytime at:
📧 contact@infinyte.co